Polycom, Inc. Recalls Wireless Conference Phone Batteries Due to Fire Hazard
Released: Thursday, June 05, 2008 by CPSC
In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Polycom, Inc., of Pleasanton, Calif., is voluntarily recalling about 5,800 SoundStation2W Wireless Conference Phones with Lithium Ion Batteries. The battery packs can overheat, posing a fire or burn hazard.
Recall Details
Product
SoundStation2W Wireless Conference Phones with Lithium Ion Batteries
Description
The recalled battery packs were supplied by Gold Peak Industries Ltd. and sold with Polycom’s SoundStation2W wireless conference phones from December 1, 2007 until May 2, 2008, and separately as replacement battery packs during the same time period. The SoundStation2W part numbers and SKU numbers are printed on the underside of the telephone and include the following models:
| Part Number | SKU Number |
|---|
| 2201-67800-022 | 2200-07800-001 |
| 2201-67880-022 | 2200-07880-001 |
Hazards
The battery packs can overheat, posing a fire or burn hazard.
Incidents
Polycom has received one report of a battery pack overheating resulting in minor property damage. No injuries have been reported.
Remedy
Consumers should immediately remove the battery pack from their SoundStation2W wireless conference phone. Once the battery pack is removed, consumers can still use their conference phone by keeping the charger plugged into the unit. Consumers should not attempt to use battery packs other than those supplied by Polycom in the unit. Consumers should contact Polycom for a free replacement battery pack.
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